GM advised that being connected to wrong servers is Blizzards intenion

[thatdudetony-1932]

I mean was he really attacking the rep?

It really wasn’t all that heated of a conversation

[DivideByZero-11756]

Just seems to me like you were attacking customer support when there is nothing they can do.

It was a troubleshooting conversation we were discussing and trying to troubleshoot the issue. If discussing game issue with a game representative is attacking then yeah that’s me, if telling them that they have an incorrect or flimsy or stupid implementation is attacking then yeah, but this was a conversation about why it was happening, naturally I’ll ask questions and give feedback on their game.

I already have. Being a trash human being is significantly more important than someones grammar, dude.

You’re far more attacking that I am, mate. You’ve called me multiple names in this thread sitting on your high horse, maybe take a moment to review your own conduct.

He’s a CM rep. He can’t magically fix what servers the game connects you to. He can’t wave his hand and compel Blizzard to instantly fix whatever problem you want to complain to him about. He isn’t Blizzard, he just works for them. He told you why it does what it does, there is nothing else he can do, and in response you’re a jerk to him.

How was I a jerk to him? He’s a blizzard rep, who else do you give feedback too and troubleshoot and discuss breaking game issue with? Noone has access to decision makers, instead Blizzard give us reps like these and yes conveying the criticism to the rest of their team is their job, that’s why they’re there. I did mention that the implementation was stupid, I never attacked the guy and only made comments about the game and the problems I was facing. I was direct about my opinions but I didn’t attack anyone.

I mean was he really attacking the rep?

It really wasn’t all that heated of a conversation

Thanks man.

[Crepsly-1702]

You can ask for a refund without berating people in the process.

To be fair, he didn’t seem to personally attack the guy. He was criticizing Blizzard in general, but he didn’t call the GM stupid or anything. Or, at least, that’s how I took it. I would’ve been ok with being the CS person in that situation.

Whenever I get mad and rant to a CS rep I always start with, “I know it’s not your fault and you just work there, so don’t take this personally, but-” But /shrug, I think that was kind of implied without being directly spoken here, so it’s fine.

Anyway! On topic: That is kind of messed up. But hasn’t this been a thing since forever? I remember Zylbrad complaining about terrible ping from being connected to NA servers a looong time ago.

[Scoundrel-11739]

Because no one is playing overwatch

[NovaBlue-11305]

Lol that game master has terrible grammar and so do you. This is a professional? Woah.

He even said he was from Asia and played on Asian servers himself. How many languages do you speak fluently?

[bananafish80-1304]

Dude, you really shouldn’t speak about grammar. I am sure there are plenty of grammatical errors you have made without intent. And I have bets that English is your native tongue.

In fact, I already see errors in your posts on this thread alone. Probably should lay off the insults regarding grammar, yeah? Makes you appear… pretentious at best.