Glitching in and out of Retribution


#23

I managed to fix my issues by enabling QoS on my router I’m using a netgear R6220 router.

I’m wired.


#24

im currently wireless


#25

I was wireless when I was doing it, and I only tried the story mode for retribution, none of the other event modes due to the current issue.


#26

Just an update, was able to update my firmware for my router and that with the reddit post fix seems to have worked, just ran through a game of retribution with no issues.


#27

I don’t know if it is me maybe but for no reason during the retribution and the uprising events, when I am in the middle of the game, I will be randomly kicked and it will say client server disconnect, maybe it is a problem with my router but if there is any way to fix it I would love to because I hate having to abandon my teammates especially if we are close to winning.


#28

I also have a Netgear AC1200 and it happens in all modes of Uprising and Retribution. I am hardwired


#29

I have a Netgear R6230 router and the same issue where I get booted to the menu in the event every minute or two. I have a wired connection and the Reddit suggestion of turning QoS on with warcraft set at highest priority worked to fix it for me.


#30

I updated the firmware and changed the QoS settings on my Netgear AC1200 router and still having the EXACT same issues.


#33

Followed the instructions in the reddit post and updated my routers firmware, still affected by the issue. I have a Netgear R6220 and am wired (wireless is not an option for me).


#34

Are there any updates for this issue ?


(Cathy Lee ) #35

Good morning!
The investigation is ongoing but I have some more information for those of you that are still encountering this issue.

Can you try prioritizing UDP ports 26503-36503 and let me know if that makes a difference.

Thanks so much!


Losing connection on Retribution/Uprising Expert or Legendary
Really high latency after retribution patch
#36

no difference for me


#37

Didn’t make a difference


#38

im always using a wired connection.


#39

I had already optimized those ports and there was no change


#40

Okay so apparently I forgot to tick the Turn On QoS box and now I feel like an idiot. It’s working as intended now, thanks for the help!


#41

Also I am not able to get achievements like completing Retribution and Uprising with all 4 characters or 8 different characters in all players mode. I just played through with all 4 characters in a row to test and still no achievement. There is only 3 days left of this and they have made no progress to fix this issue. Thanks a F******g lot


#42

Can anyone on here explain what the solution from the Reddit post was? The main topic seems to have been removed.

I’m using a Netgear Router, specifically the R6050 model.


#43

r eddit. com/r/Overwatch/comments/8bhehq/pve_disconnect_issue_solved_netgear_r6220_router/
Then this.
Prioritizing UDP ports 26503-36503 and let me know if that makes a difference.


#44

im wireless and have a different router and still having the issue