My issue with the backfill system as it currently stands is being asked to finish a match that someone else has left. For whatever reason they decided not to finish the match, I get “punished” by getting dropped into their spot. More often than not, the spot I am filling is on a team that is hopelessly outmatched, or is already way behind the curve and is losing the match. This means that I am basically getting dropped into a game that I have little hope of winning.
Let’s be honest. No one plays in Arcade or Quick Play for experience points. They play for the weekly wins to get their loot boxes. Personally, I don’t care if my character portrait has a shiny frame, or if I have 2 stars or 5 stars under my name. The game doesn’t match me any differently when I am level 247 vs when I am level 47. The experience doesn’t matter, it’s the wins that matter.
Here is where the backfill system falls down. I virtually NEVER quit games. I don’t leave early because we’re getting beaten; I don’t leave if I don’t get my favorite hero; I don’t leave because someone is throwing a match. In the entire time I have been playing Overwatch, I can count on one hand the number of times I have voluntarily left a match before it was over. But I get stuck in more backfill games than I can keep track of.
There are nights when I get stuck in 6 or 7 backfill games out of maybe 20 or 25 matches played. On more than one occasion, I have logged in to play and my first match of the night is a “Defeat” backfill game. I have been dropped into 3 or 4 “Defeat” or losing (under 30 seconds to play on the losing side) games in a ROW on more than one occasion.
It seems to me that rather than trying to reward players for having to put up with being dropped into a backfill game that is already over with a measly 400 xp (or however much it is - again, I don’t care about the xp), maybe it would be better to find a way to discourage people from quitting. The more you quit, the more likely you are going to get stuck in backfill games.
Yes, this is going to result in people just quitting again, but eventually they’ll get tired of being stuck in backfill games (like the rest of us) and will start playing matches through to the end, reducing the need for anyone to have to backfill.