Gaming Laptop Randomly doesn't use GPU

I have a Razer blade pro FHD. As a Laptop it works fine, but when gaming, I randomly have my game freeze and get an error message stating that I don’t have compariable graphics hardware, even though I’m literally playing the game as it happens. I don’t have heating issues, and this only happens in the middle of play. My drivers are up to date. Any idea?

These steps may help: