Gameplay issues

I am continuously shooting through people, my latency is consistently 56-60 so that shouldn’t be latency. Half of my ana sleep darts go through people and I can see it on my screen and theirs. my roadhog hooks are going through people and not registering, on the other hand I have seen a multiple of hooks that people are not on my screen and I am not on theirs. I constantly get shot around corners, I have seen so many kill cams where I am not on their screen at all. Can Blizzard please fix this, I have been playing for 4 years and I don’t want to play anymore because of these issues

This sounds more like a performance/packet loss issue than a bug. If you wanna edit and move your post to #technical-support, and include a WinMTR in your reply, maybe we can find the cause.

Click here show/hide WinMTR instructions

This data request is for players connecting to the Americas or Oceania reealms. Players connecting to European servers should post their data in the EU forum for troubleshooting.

Share your results in a reply:

  1. Click the “Copy Text to clipboard” button after you’ve finished the test per the instructions.
  2. Paste the text in a reply, then highlight the pasted text and click </> on the post editor.
  3. Break any links by adding a space before .com, .net, etc.

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| 192.168.1.1 - 0 | 263 | 263 | 0 | 0 | 3 | 0 |

| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |

|dtr01marnnc-tge-0-0-0-1.marn.nc.charterom - 0 | 263 | 263 | 8 | 12 | 27 | 12 |

|dtr01mgtnnc-tge-0-0-0-3.mgtn.nc.charter.om - 0 | 263 | 263 | 12 | 17 | 32 | 14 |

| bbr01gnvlsc-bue-3.gnvl.sc.charter.om - 0 | 263 | 263 | 12 | 19 | 32 | 21 |

|bbr01chcgil-tge-0-1-0-6.chcg.il.charter.om - 0 | 263 | 263 | 12 | 19 | 33 | 17 |

|bbr01chcgil-tge-0-3-0-8.chcg.il.charter.om - 0 | 263 | 263 | 21 | 28 | 40 | 29 |

|prr01snjsca-tge-0-0-0-5.snjs.ca.charter.om - 0 | 263 | 263 | 20 | 26 | 99 | 25 |

| 096-034-150-101.biz.spectrum.om - 0 | 263 | 263 | 21 | 29 | 84 | 76 |

| 137.221.75.35 - 0 | 263 | 263 | 79 | 86 | 149 | 85 |

| xe-0-0-0-0-br01-eqda6.as57976.et - 0 | 263 | 263 | 82 | 89 | 191 | 87 |

| et-0-0-2-br02-eqla1.as57976.et - 0 | 263 | 263 | 82 | 91 | 172 | 88 |

| 137.221.68.87 - 0 | 263 | 263 | 81 | 88 | 200 | 91 |

| lax-eqla1-ia-bons-02.as57976.et - 0 | 263 | 263 | 82 | 86 | 97 | 85 |

| 24.105.30.129 - 0 | 263 | 263 | 81 | 85 | 101 | 85 |

|____________|||||||

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Did you test with the IP from the netgraph in game?

I used the isp from blizzard forum

Make sure you’re following the steps on the WinMTR page to get the IP your game is connecting to:

Host % Sent Recv Best Avrg Wrst Last
192.168.1.1 0 714 714 0 0 6 1
No response from host 100 144 0 0 0 0 0
dtr01marnnc-tge-0-0-0-1.marn.nc.charter.om 0 715 715 8 13 227 13
dtr01mgtnnc-tge-0-0-0-3.mgtn.nc.charter.om 0 715 715 12 17 41 19
bbr01gnvlsc-bue-3.gnvl.sc.charter.om 0 715 715 12 19 39 23
bbr01chcgil-tge-0-1-0-6.chcg.il.charter.om 0 715 715 13 21 40 21
bbr01chcgil-tge-0-3-0-8.chcg.il.charter.om 0 715 715 22 30 54 30
prr01snjsca-tge-0-0-0-5.snjs.ca.charter.om 0 715 715 19 28 999 28
096-034-150-101.biz.spectrum.om 0 715 715 22 30 253 26
ae1-br01-eqat2.as57976.et 0 715 715 42 49 130 49
et-0-0-4-br02-eqch2.as57976.et 0 715 715 42 50 152 46
et-0-0-1-pe04-eqch2.as57976.et 0 715 715 42 49 157 47
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0
No response from host 100 144 0 0 0 0 0

Your connection test result doesn’t appear to show any issues. If you are still experiencing problems with registry then there’s probably latency in the input delays on your system. Best steps to resolve this is by trying to lower your in-game graphic display settings. This will help reduce the SIM rate. Check out my pin topic here on the top of the technical support form for details.

its on the lowest setting already, this is constant over 2 years now

Can you upload a picture of your netgraph (ctrl+shift+n) somewhere like imgur?