I am continuously shooting through people, my latency is consistently 56-60 so that shouldn’t be latency. Half of my ana sleep darts go through people and I can see it on my screen and theirs. my roadhog hooks are going through people and not registering, on the other hand I have seen a multiple of hooks that people are not on my screen and I am not on theirs. I constantly get shot around corners, I have seen so many kill cams where I am not on their screen at all. Can Blizzard please fix this, I have been playing for 4 years and I don’t want to play anymore because of these issues
This sounds more like a performance/packet loss issue than a bug. If you wanna edit and move your post to #technical-support, and include a WinMTR in your reply, maybe we can find the cause.
Click here show/hide WinMTR instructions
This data request is for players connecting to the Americas or Oceania reealms. Players connecting to European servers should post their data in the EU forum for troubleshooting.
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Follow the support documentation for WinMTR.
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Run the test until you encounter the issue again, or for at least 10 minutes.
Share your results in a reply:
- Click the “Copy Text to clipboard” button after you’ve finished the test per the instructions.
- Paste the text in a reply, then highlight the pasted text and click </> on the post editor.
- Break any links by adding a space before .com, .net, etc.
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 263 | 263 | 0 | 0 | 3 | 0 |
| No response from host - 100 | 53 | 0 | 0 | 0 | 0 | 0 |
|dtr01marnnc-tge-0-0-0-1.marn.nc.charterom - 0 | 263 | 263 | 8 | 12 | 27 | 12 |
|dtr01mgtnnc-tge-0-0-0-3.mgtn.nc.charter.om - 0 | 263 | 263 | 12 | 17 | 32 | 14 |
| bbr01gnvlsc-bue-3.gnvl.sc.charter.om - 0 | 263 | 263 | 12 | 19 | 32 | 21 |
|bbr01chcgil-tge-0-1-0-6.chcg.il.charter.om - 0 | 263 | 263 | 12 | 19 | 33 | 17 |
|bbr01chcgil-tge-0-3-0-8.chcg.il.charter.om - 0 | 263 | 263 | 21 | 28 | 40 | 29 |
|prr01snjsca-tge-0-0-0-5.snjs.ca.charter.om - 0 | 263 | 263 | 20 | 26 | 99 | 25 |
| 096-034-150-101.biz.spectrum.om - 0 | 263 | 263 | 21 | 29 | 84 | 76 |
| 137.221.75.35 - 0 | 263 | 263 | 79 | 86 | 149 | 85 |
| xe-0-0-0-0-br01-eqda6.as57976.et - 0 | 263 | 263 | 82 | 89 | 191 | 87 |
| et-0-0-2-br02-eqla1.as57976.et - 0 | 263 | 263 | 82 | 91 | 172 | 88 |
| 137.221.68.87 - 0 | 263 | 263 | 81 | 88 | 200 | 91 |
| lax-eqla1-ia-bons-02.as57976.et - 0 | 263 | 263 | 82 | 86 | 97 | 85 |
| 24.105.30.129 - 0 | 263 | 263 | 81 | 85 | 101 | 85 |
|____________|||||||
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Did you test with the IP from the netgraph in game?
I used the isp from blizzard forum
Make sure you’re following the steps on the WinMTR page to get the IP your game is connecting to:
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
---|---|---|---|---|---|---|---|
192.168.1.1 | 0 | 714 | 714 | 0 | 0 | 6 | 1 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
dtr01marnnc-tge-0-0-0-1.marn.nc.charter.om | 0 | 715 | 715 | 8 | 13 | 227 | 13 |
dtr01mgtnnc-tge-0-0-0-3.mgtn.nc.charter.om | 0 | 715 | 715 | 12 | 17 | 41 | 19 |
bbr01gnvlsc-bue-3.gnvl.sc.charter.om | 0 | 715 | 715 | 12 | 19 | 39 | 23 |
bbr01chcgil-tge-0-1-0-6.chcg.il.charter.om | 0 | 715 | 715 | 13 | 21 | 40 | 21 |
bbr01chcgil-tge-0-3-0-8.chcg.il.charter.om | 0 | 715 | 715 | 22 | 30 | 54 | 30 |
prr01snjsca-tge-0-0-0-5.snjs.ca.charter.om | 0 | 715 | 715 | 19 | 28 | 999 | 28 |
096-034-150-101.biz.spectrum.om | 0 | 715 | 715 | 22 | 30 | 253 | 26 |
ae1-br01-eqat2.as57976.et | 0 | 715 | 715 | 42 | 49 | 130 | 49 |
et-0-0-4-br02-eqch2.as57976.et | 0 | 715 | 715 | 42 | 50 | 152 | 46 |
et-0-0-1-pe04-eqch2.as57976.et | 0 | 715 | 715 | 42 | 49 | 157 | 47 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
No response from host | 100 | 144 | 0 | 0 | 0 | 0 | 0 |
Your connection test result doesn’t appear to show any issues. If you are still experiencing problems with registry then there’s probably latency in the input delays on your system. Best steps to resolve this is by trying to lower your in-game graphic display settings. This will help reduce the SIM rate. Check out my pin topic here on the top of the technical support form for details.
its on the lowest setting already, this is constant over 2 years now
Can you upload a picture of your netgraph (ctrl+shift+n) somewhere like imgur?