I opened the battlenet launcher to play overwatch, but when i pressed the play, a black screen popped up and closed itself. I’ve tried restarting, uninstalling, and none of it worked.
Are you using the Chroma devices mentioned in the sticky threads?
I use a Razer keyboard, but have not put effort into downloading any sort of Razer software since deleting it previously
Edit: I installed the Razer Synapse 3, and it did not affect the state of my game. It still crashed.
Uninstall Razer Synapse again and make sure you no longer have the Razer Chroma files mentioned on your computer.
i removed as many razer files, but the files RazerCoinstaller and Razer Wizard i couldn’t remove.
Are these files affecting the game, and does downloading Synapse 3 change this
The files that generally cause issues are going to be the ones listed in the thread provided above:
If we’ve uninstalling Synapse and the Chroma SDK we’ll want to ensure that those files are also removed.