Game wont open when i click play now

[Metalagon]

Hello Ao2!

Sorry to hear you’re having issues launching the game… are you using any Razer apps or peripherals? The symptoms sound in line with what we’ve seen caused by an older version of the Chroma app.

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

If that’s not the case for you, please reply with a DXDIAG so we can review your system setup.

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