Game goes to black screen on launch and then crashes

Just started playing on a new computer and downloaded Overwatch, but whenever I try to launch the game my screen goes black for a second and then takes me back to the launcher. Help would be appreciated! Drivers are up to date.:slight_smile:

Msinfo: https://pastebin.com/mmrRYKc2

Can you go through and uninstall the Razer Chroma SDK Core Components?

Chroma isn’t in the uninstall app or in my program files directory. :frowning:

im having the same problem and have uninstalled razer chroma already please help.

The drivers may still be lurking on your system. Did you check the Device Manager in Windows?

Just checked again and didn’t find any razer drivers.

It does show up in your msinfo report though so its possible it may have been removed incorrectly in the past. Go ahead and reinstall the SDK here. From there, you should have the option to uninstall Razer Chroma SDK Core Components. This should ensure that all the files are removed as there can sometimes be leftover files found in the Windows folder.

Alright, thank you very much! :smile: