Game does not start whatsoever

[Nicole-1893]

Problem signature:
P1: Overwatch.exe
P2: 2.7.1.53341
P3: 6542cd6c
P4: RzChromaSDK64.dll_unloaded

Problem signature:
P1: RazerCentralService.exe

You have the Razer Chroma issue. Instructions to fix it are here:

Known Technical Support Issues - Updated Oct 13, 2021

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…