Title. The game opens to a black screen, loads for about 2-3 seconds, then closes completely. Error log says [16648] [NRM] [VoiceChat] [External(0)] [External()] [2023-11-13T19:32:13.250Z]: ==[VC] Client initialized and nothing more. Tried resetting in-game options, updated drivers, reinstalling game, nothing works. My settings folder is also completely empty.
We need a DxDiag report (upload to Pastebin or paste here) to help troubleshoot this.
How do I go about this?
Problem signature:
P1: Overwatch.exe
P2: 2.7.1.53341
P3: 6542cd6c
P4: RzChromaSDK64.dll_unloaded
Problem signature:
P1: RazerCentralService.exe
You have the Razer Chroma issue. Instructions to fix it are here:
Unbelievable… this worked. Thank you so much!
Edit: Can I just uninstall Synapse now without any issues? This software has been a pain for more reasons than one so far lol.
I think most people do remove it. If you’re not using custom options it offers for the peripherals, then I don’t see why not.
I only ever set my DPI and side buttons using the 12 button plate. If uninstalling it won’t affect that, then I will gladly do that lmao
It may affect the ability to set the DPI options. I would follow the staff instructions to get the newest version and see if you can resolve the issue that way.
I’ll try that. Thank you so much for the help!
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.