Same issue for me too. As everyone mentioned it started after the release of the Busan update. I was playing on PS4 Pro, solo, from France. I was afraid my PS4 was dying on me. I saw the crash happen during the Play of the Game but now it just crashes mid-game when playing Mystery Heroes. I basically stopped playing because I don’t want to get a penalty or even getting suspended. That’s a shame because on top of that I didn’t play my placements matches yet either and the Halloween event is coming this week. I’ll be super sad to miss it. We might be a small percentage of the player population (I assume) but having even a few people unable to play the game is unacceptable.
How can an issue that big not being known? I mean, before the patch comes out or a few hours after. How is it acceptable to let people unable to play for that long? I know patches take more time to land on consoles but I think that’s quite an emergency. I’m pretty sure we had some small patches in the past right after the release of a big patch on console, maybe during the last Halloween event? I’m not sure, but I think I remember some small patches outside of big Tuesday updates.
I really hope this issue will be fixed in the Halloween update, but even then it should have been fixed earlier. I’m not hating on Blizzard here at all, but I feel that it’s not fair we have to wait for the next big patch to just be able to play the game. Assuming it will be fixed then. I’m not on social media or other websites like Reddit but it would be great if the issue had a lot of attention. Maybe we could reach Overwatch news YouTube channels like YourOverwatch to spread the word?
I miss Overwatch.