Game crashing on launch

Hi guys i need help, when i try to load up overwatch my screen will go black for a few sec. and go back to battlenet app i have tried looking up other post in here but haven’t found 1 that helped me so far hope you guys can figure it out :slight_smile:

DxDiag link: https:// pastebin. com/embed_js/34riDk1i
remove spaces for link
Thanks for helping !

Device Name: Razer BlackWidow Chroma
Attached: 1

Did Overwatch crash before you ran this report? I don’t see a crash for it in the error section, but it could be related to the Chroma issue:

Also, you should head to your motherboard’s manufacturer website and download the latest audio driver, since there’s an issue with yours crashing.

Hændelsesnavn: APPCRASH
Svar: Ikke tilgængelig
Cab-id: 0


Hi Nicole first of Thanks for useing you time to help me :slight_smile:

i have tried install synapse 3 and removing: C:\Windows\System32\RzChromaSDK64.dll
i then restarted my pc and tried to open overwatch with same problem,
i have made a new DxDiag and the overwatch crash was just before it was made

DxDiag link https:// pastebin. com/GAkCDWf4

and im gonna update my audio driver while waiting for your respond

again Thanks alot for helping !!!

Are you using MSI Afterburner to OC some of your hardware? I’m asking because the app itself is reporting a crash, along with your nVidia drivers, as well as your audio drivers. Basically, something is unstable and causing an issue.

yeah i am but i have tried to go back to stock settings on both cpu and Gpu and ram it did’t help