Game crashes on launch

Just downloaded the latest patch and upon clicking play the game goes to a black screen then immediately crashes. I have already tried repairing the game files, still crashes, I have already uninstalled and reinstalled, still crashes. Any help would be appreciated.

Hi there Khronbear,

In this case, this sounds like the known issue with Razer software. I would ask you try the steps there. If they do not help, please post back with a DxDiag. This will help us see what may be causing it. :slight_smile:

DxDiag instructions (click to expand)
  1. Press Windows Key + R.
  2. Type DxDiag and then press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file something you can remember and click Save.

To add it to your reply here:

  1. Open the text file and copy all of the text.
  2. Paste the text in your reply.
  3. Highlight all of the text and click </> on the post editor.

Note: If your DxDiag does not fit in one message, you can break it up into two posts, or post it on Pastebin and provide the numbers/letters after the .com in your reply.