Game crashes at startup

[Randxm-1510]

All I see is a black screen for 2 seconds and then the game just crashes, I just updated Razer Synapse and installed nvidia drivers. Any fixes?

[Nicole-1893]

Make sure you completely removed the Razer Synapse software and the SDK files listed in this sticky thread:

Known Technical Support Issues - Updated Oct 13, 2021

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

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