Game continues to crash, help, I just wanna play overwatch


#1

It keeps crashing at random times, sometimes hours after launch, sometimes minutes. and in game, title screen, etc… Tried multiple solutions, Help me Blizzard peeps!
Here is my error code.

3B04C5EC-3A84-4619-9366-7D3ADF2F0CDE


#2

When you are crashing to where the Blizzard Crash Handler app appears, this is often due to outdated drivers or a conflicting program. Please follow these steps first if you have not already.

If nothing helps, please go ahead and start a web ticket and share those crash errors in the ticket. Please also remember to add your system files so that Blizzard can learn about your computer quickly.

Obtaining System Files: https://us.battle.net/support/en/article/12988

Starting a web ticket: https://us.battle.net/support/en/help/product/overwatch/907/1092/solution


#3

Hey, Naviette!

We have recently been tracking a trend. If you wouldn’t mind testing out something. Temporarily uninstall Avast and let us know if the crashes stop: https://www.avast.com/en-us/uninstall-utility


split this topic #4

A post was split to a new topic: Tythen - Crashes