This sounds like a pretty common issue caused by a really old Razer software bug which Razer has since fixed. If you ever had Razer products on this computer, can you check this post out and follow the instructions?
If you’re still having trouble after this troubleshooting, please generate a text copy of your DxDiag using these instructions. Once you have that made, open the file. Copy the code below, then copy/paste everything from that DXDiag file between the rows of tilde (~) marks where it says “DXDiag goes here.”
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DXDiag goes here
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If the file’s too large to submit, you can upload it to a file hosting site like pastebin and post the link in the code above instead.