Friend list missing

I seem to appear offline on battle.net even thought I am online. My friend’s names on battle.net are replaced by “retrieving details” and when I connect to Overwatch, there aren’t any friends in my friend’s list.

6 Likes

I’m having a very similar issue. wish i could post a picture

Hey, if you want to play with your friends in the meantime, set up a custom game and have them join through the game browser. You can invite them to a group from there

I’m having the same issue on American servers

same here. my invitations seems to be still there, but my friends list is empty since the server maintenance today. American server.

same issue here. it works fine on phone app, shows me who is online. rest say retrieving details. is there a fix?

Exactly the same issue for me. Tried:

  1. restart PC
  2. restart battle net
  3. Removing Battle net and Blizzard Entertainment folders from %progmandata%, %appdata%, %localappdata%, %temp%
  4. can enter the game
  5. when friend calls me through the voice chat, I can see the incoming call music, end join the call, but we can’t hear each other (and I can’t see the friends name even)