FPS = High in Menu/Hero select (~180-200), Low In-game (~10-15)

[Paendo-1764]

I’ve tried doing daily defragmentations, disk cleanups, I’ve updated my sound and video drivers, I’ve reinstalled the game multiple times, repaired the games, reset my PC, and still no results. Any idea why?

[Tristann-11812]

im also having this problem but havent found a fix yet:(

[Nicole-1893]

@Paendo-1764

Any idea why?

@Tristann-11812

im also having this problem

Razer devices?

Known Technical Support Issues - Updated Oct 13, 2021

Low FPS with Razer Chroma Software Installed We have seen reports of dramatically lower than expected FPS with Razer Synapse/Chroma installed. Typically players will see their FPS stuck between 15-30 FPS while experiencing this issue. If you have your Chroma device, enable Chroma effects for Overwatch, or uninstall the Razer Synapse/Chroma software and reinstall the newest version of Synapse 3. If you no longer have your Razer device, follow the steps for the Razer blackscreen issue.

[Zhyxen]

As Nicole mentioned, based on the description of the issue, this is likely going to be related to the Razer issue that was linked. The steps essentially involve making sure the Chroma profile for Overwatch is enabled. If there’s still issues we’ll want to remove the software altogether.

[Paendo-1764]

Fixed, Razer Synapse was causing the issue.