FPS drops/stutters after April 23rd Patch


#1

So, I play a bit of OW most days, but after (or around) April 23rd my game began acting peculiar. Allies and enemies stutter onscreen and after double checking, I am dropping frames now. Adjusting settings don’t help, the game will seem stable at ~150 or so frames, and then drop 10-15 regularly with occasional drops to 100-120.

Has anyone else been experiencing problems since the April 23rd Patch?


#2

These standard tips can help resolve most Overwatch FPS drops:

Also here are advanced tips I have written in Overwatch’s Tech Support forum that maximize your FPS performance in the game.


#3

Thanks for your attempts to help. I did run through most of that; I reset the options to default. Stutters still occurred, so I cleaned out the old Drivers with the Uninstaller and updated with the latest, but no luck.

Even if I go into the training range, I can see the Bots stutter as players would.


#4

Thank you for following those steps, at this point can I see more details about your system? A DxDiag report would be helpful:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save.
  5. Open the file in Windows Notepad, then press Ctrl+A to select all text, then Ctrl+C to copy all text to the clipboard.
  6. Start a new reply, and type two sets of four squiggly lines and then place the cursor in between and press Ctrl+V to paste the Contents in a code block. Example:

~~~~
Paste your DxDiag File Here
~~~~


#5

As requested!

------------------
System Information
------------------
Time of this report: 5/2/2018, 16:17:53
       Machine name: JAMES-PC
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_ldr_escrow.180330-1600)
           Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
       System Model: System Product Name
               BIOS: BIOS Date: 12/24/13 15:27:20 Ver: 46.08
          Processor: Intel(R) Core(TM) i7-4820K CPU @ 3.70GHz (8 CPUs), ~3.7GHz
             Memory: 8192MB RAM
Available OS Memory: 8130MB RAM
          Page File: 4073MB used, 12185MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: 96 DPI (100 percent)
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
      Display Tab 2: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
          Card name: NVIDIA GeForce GTX 980 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 980 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_17C8&SUBSYS_49963842&REV_A1
     Display Memory: 4095 MB
   Dedicated Memory: 3072 MB
      Shared Memory: 1023 MB
       Current Mode: 1920 x 1080 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: VG248
         Monitor Id: ACI24A4
        Native Mode: 1920 x 1080(p) (60.000Hz)
        Output Type: Displayport External
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 24.21.0013.9731 (English)
     Driver Version: 24.21.13.9731
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 4/23/2018 16:12:56, 19010192 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp: 
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          Vendor ID: 0x10DE
          Device ID: 0x17C8
          SubSys ID: 0x49963842
        Revision ID: 0x00A1
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            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled

          Card name: NVIDIA GeForce GTX 980 Ti
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 980 Ti
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_17C8&SUBSYS_49963842&REV_A1
     Display Memory: 4095 MB
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       Current Mode: 1920 x 1080 (32 bit) (60Hz)
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            DXVA-HD: Supported
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         AGP Status: Enabled

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            Description: Speakers (6- USB Audio Device)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: USB\VID_0D8C&PID_0014&REV_0100&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
            Other Files: 
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: VG248 (NVIDIA High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0070&SUBSYS_38424996&REV_1001
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: nvhda64v.sys
         Driver Version: 1.03.0037.0001 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 4/11/2018 23:28:20, 226288 bytes
            Other Files: 
        Driver Provider: NVIDIA Corporation
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

            Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
 Default Sound Playback: No
 Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0892&SUBSYS_10438436&REV_1003
        Manufacturer ID: 1
             Product ID: 100
                   Type: WDM
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7023 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 8/21/2013 13:50:02, 3591000 bytes
            Other Files: 
        Driver Provider: Realtek Semiconductor Corp.
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
 Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
 EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
            Description: Microphone (2- Logitech G930 Headset)
  Default Sound Capture: Yes
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (Realtek High Definition Audio)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: RTKVHD64.sys
         Driver Version: 6.00.0001.7023 (English)
      Driver Attributes: Final Retail
          Date and Size: 8/21/2013 13:50:02, 3591000 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (6- USB Audio Device)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (HD Pro Webcam C920)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Microphone (Yeti Stereo Microphone)
  Default Sound Capture: No
  Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.18208 (English)
      Driver Attributes: Final Retail
          Date and Size: 7/12/2013 06:40:58, 109824 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

            Description: Line 1 (Virtual Audio Cable)
  Default Sound Capture: No
  Default Voice Capture: No
            Driver Name: vrtaucbl.sys
         Driver Version: 4.12.0000.4989 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/10/2014 21:24:39, 90624 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a

      Device Name: Audio Controls
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x046D, 0x0A1F
        FF Driver: n/a

      Device Name: USB Audio Device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x0D8C, 0x0014
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x011A
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x011A
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x011A
        FF Driver: n/a

      Device Name: Razer BlackWidow Ultimate
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x011A
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B19
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B19
        FF Driver: n/a

      Device Name: Corsair Gaming SABRE RGB Laser Mouse
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1B19
        FF Driver: n/a

      Device Name: Yeti Stereo Microphone
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0xB58E, 0x9E84
        FF Driver: n/a

      Device Name: Yeti Stereo Microphone
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0xB58E, 0x9E84
        FF Driver: n/a

      Device Name: Corsair composite virtual input device
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1B1C, 0x1BF0
        FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x1D2D
| Matching Device ID: usb\root_hub20
| Service: usbhub
| 
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0024
| | Location: Port_#0001.Hub_#0001
| | Matching Device ID: usb\class_09
| | Service: usbhub

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x046D, 0xC232
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x011A
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x011A
| Matching Device ID: hid\vid_1532&pid_011a&mi_01&col01
| Upper Filters: rzudd
| Service: kbdhid
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ HID Keyboard Device
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| 
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x046D, 0xC231
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Razer BlackWidow Ultimate
| Vendor/Product ID: 0x1532, 0x011A
| Matching Device ID: hid\vid_1532&pid_011a&mi_02
| Upper Filters: rzudd
| Service: mouhid
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x1B19
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Vendor/Product ID: 0x1B1C, 0x1B19
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ HID-compliant mouse
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
| 
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD

------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 38.5 GB
Total Space: 228.8 GB
File System: NTFS
      Model: ATA KINGSTON SV300S3 SCSI Disk Device

      Drive: D:
 Free Space: 875.2 GB
Total Space: 953.9 GB
File System: NTFS
      Model: ATA ST1000DM003-1CH1 SCSI Disk Device

      Drive: Z:
 Free Space: 490.8 GB
Total Space: 2097.1 GB
File System: NTFS
      Model: ATA ST3000DM001-1CH1 SCSI Disk Device

--------------
System Devices
--------------
     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB5&SUBSYS_84EF1043&REV_04\3&4F11E61&0&85
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC9&SUBSYS_84EF1043&REV_04\3&4F11E61&0&B1
   Driver: n/a

     Name: Intel(R) Management Engine Interface 
Device ID: PCI\VEN_8086&DEV_1D3A&SUBSYS_84EF1043&REV_05\3&11583659&0&B0
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Root Port 3 - 1D14
Device ID: PCI\VEN_8086&DEV_1D14&SUBSYS_84EF1043&REV_B6\3&11583659&0&E2
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0E08&SUBSYS_84EF1043&REV_04\3&11583659&0&18
   Driver: n/a

     Name: Performance Counters
Device ID: PCI\VEN_8086&DEV_0E34&SUBSYS_84EF1043&REV_04\3&4F11E61&0&99
   Driver: n/a

     Name: Realtek PCIe GBE Family Controller
Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_85051043&REV_09\4&1DFF6D82&0&00E5
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EAA&SUBSYS_84EF1043&REV_04\3&4F11E61&0&7A
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB4&SUBSYS_84EF1043&REV_04\3&4F11E61&0&84
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC8&SUBSYS_84EF1043&REV_04\3&4F11E61&0&B0
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #2 - 1D2D
Device ID: PCI\VEN_8086&DEV_1D2D&SUBSYS_84EF1043&REV_06\3&11583659&0&D0
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Root Port 1 - 1D10
Device ID: PCI\VEN_8086&DEV_1D10&SUBSYS_84EF1043&REV_B6\3&11583659&0&E0
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0E04&SUBSYS_84EF1043&REV_04\3&11583659&0&10
   Driver: n/a

     Name: Performance Counters
Device ID: PCI\VEN_8086&DEV_0E30&SUBSYS_84EF1043&REV_04\3&4F11E61&0&71
   Driver: n/a

     Name: NVIDIA GeForce GTX 980 Ti
Device ID: PCI\VEN_10DE&DEV_17C8&SUBSYS_49963842&REV_A1\4&3671AB7A&0&0018
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EA8&SUBSYS_84EF1043&REV_04\3&4F11E61&0&78
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB3&SUBSYS_84EF1043&REV_04\3&4F11E61&0&83
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC3&SUBSYS_84EF1043&REV_04\3&4F11E61&0&53
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset USB2 Enhanced Host Controller #1 - 1D26
Device ID: PCI\VEN_8086&DEV_1D26&SUBSYS_84EF1043&REV_06\3&11583659&0&E8
   Driver: n/a

     Name: Intel(R) C600 Series Chipset SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_1D02&SUBSYS_84EF1043&REV_06\3&11583659&0&FA
   Driver: n/a

     Name: PCI standard PCI-to-PCI bridge
Device ID: PCI\VEN_8086&DEV_0E02&SUBSYS_84EF1043&REV_04\3&11583659&0&08
   Driver: n/a

     Name: System Interrupt Controller
Device ID: PCI\VEN_8086&DEV_0E2C&SUBSYS_84EF1043&REV_04\3&11583659&0&2C
   Driver: n/a

     Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0FB0&SUBSYS_49963842&REV_A1\4&3671AB7A&0&0118
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EA0&SUBSYS_84EF1043&REV_04\3&4F11E61&0&70
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB2&SUBSYS_84EF1043&REV_04\3&4F11E61&0&82
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC2&SUBSYS_84EF1043&REV_04\3&4F11E61&0&52
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EE3&SUBSYS_84EF1043&REV_04\3&4F11E61&0&69
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset SMBus Host Controller - 1D22
Device ID: PCI\VEN_8086&DEV_1D22&SUBSYS_84EF1043&REV_06\3&11583659&0&FB
   Driver: n/a

     Name: PCI standard host CPU bridge
Device ID: PCI\VEN_8086&DEV_0E00&SUBSYS_84EF1043&REV_04\3&11583659&0&00
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E2A&SUBSYS_84EF1043&REV_04\3&11583659&0&2A
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E90&SUBSYS_84EF1043&REV_04\3&4F11E61&0&48
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB1&SUBSYS_84EF1043&REV_04\3&4F11E61&0&81
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC1&SUBSYS_84EF1043&REV_04\3&4F11E61&0&51
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EE2&SUBSYS_84EF1043&REV_04\3&4F11E61&0&61
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset High Definition Audio Controller - 1D20
Device ID: PCI\VEN_8086&DEV_1D20&SUBSYS_84361043&REV_06\3&11583659&0&D8
   Driver: n/a

     Name: ASMedia XHCI 1.0 Controller
Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&65AA486&0&00E3
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E28&SUBSYS_84EF1043&REV_04\3&11583659&0&28
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E81&SUBSYS_84EF1043&REV_04\3&4F11E61&0&9C
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB0&SUBSYS_84EF1043&REV_04\3&4F11E61&0&80
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EC0&SUBSYS_84EF1043&REV_04\3&4F11E61&0&50
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EE1&SUBSYS_84EF1043&REV_04\3&4F11E61&0&68
   Driver: n/a

     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_84EF1043&REV_A6\3&11583659&0&F0
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Root Port 6 - 1D1A
Device ID: PCI\VEN_8086&DEV_1D1A&SUBSYS_84EF1043&REV_B6\3&11583659&0&E5
   Driver: n/a

     Name: ASMedia XHCI 1.0 Controller
Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&325E0E2D&0&00E2
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E1F&SUBSYS_84EF1043&REV_04\3&4F11E61&0&5B
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E80&SUBSYS_84EF1043&REV_04\3&4F11E61&0&40
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EAD&SUBSYS_84EF1043&REV_04\3&4F11E61&0&7D
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB7&SUBSYS_84EF1043&REV_04\3&4F11E61&0&87
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EE0&SUBSYS_84EF1043&REV_04\3&4F11E61&0&60
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset LPC Controller - 1D41
Device ID: PCI\VEN_8086&DEV_1D41&SUBSYS_84EF1043&REV_06\3&11583659&0&F8
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Root Port 5 - 1D18
Device ID: PCI\VEN_8086&DEV_1D18&SUBSYS_84EF1043&REV_B6\3&11583659&0&E4
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E1E&SUBSYS_84EF1043&REV_04\3&4F11E61&0&58
   Driver: n/a

     Name: Asmedia 106x SATA Controller
Device ID: PCI\VEN_1B21&DEV_0612&SUBSYS_84B71043&REV_01\4&373D9D05&0&00E4
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E71&SUBSYS_84EF1043&REV_04\3&4F11E61&0&79
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EAC&SUBSYS_84EF1043&REV_04\3&4F11E61&0&7C
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EB6&SUBSYS_84EF1043&REV_04\3&4F11E61&0&86
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0ECA&SUBSYS_84EF1043&REV_04\3&4F11E61&0&B2
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Virtual Root Port - 1D3E
Device ID: PCI\VEN_8086&DEV_1D3E&SUBSYS_84EF1043&REV_06\3&11583659&0&88
   Driver: n/a

     Name: Intel(R) C600/X79 series chipset PCI Express Root Port 4 - 1D16
Device ID: PCI\VEN_8086&DEV_1D16&SUBSYS_84EF1043&REV_B6\3&11583659&0&E3
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0E1D&SUBSYS_84EF1043&REV_04\3&4F11E61&0&98
   Driver: n/a

     Name: 450Mbps  Dual-Band Wireless N Adapter
Device ID: PCI\VEN_168C&DEV_0030&SUBSYS_3112168C&REV_01\4&286B7C9A&0&00E0
   Driver: n/a

     Name: Performance Counters
Device ID: PCI\VEN_8086&DEV_0E36&SUBSYS_84EF1043&REV_04\3&4F11E61&0&9D
   Driver: n/a

     Name: Base System Device
Device ID: PCI\VEN_8086&DEV_0EAB&SUBSYS_84EF1043&REV_04\3&4F11E61&0&7B
   Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.19091
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.19091
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.19091
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7601.19091
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7601.19091
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.19091
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.19091
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7601.19091
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7601.19091
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3528.0331
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3528.0331
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.23709
LAV Splitter,0x00800004,1,1,LAVSplitter.ax,0.44.0000.0000
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.19091
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.23709
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.23709
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
RealVideo Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0001
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.23709
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.23709
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.23709
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.19091
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.23709
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.23471
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.23709
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.23709
RealMedia Source,0x00600000,0,0,RealMediaSplitter.ax,1.00.0001.0001
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3528.0331
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.19091
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
Bandisoft MPEG-1 Video Decoder,0xff800001,1,1,bdfilters.dll,1.00.0005.0016
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
RealAudio Decoder,0x00400000,1,1,RealMediaSplitter.ax,1.00.0001.0001
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.23471
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.23471
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.23709
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.19091
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
Dxtory Video Decoder,0x00600001,1,1,DxtoryCodec.dll,2.00.0000.0127
LAV Splitter Source,0x00800004,0,1,LAVSplitter.ax,0.44.0000.0000
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.19091
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.19091
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.23471
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.23709
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.23709
QQ Source,0x00200000,0,1,yuvsrc.ax,1.00.0000.0001
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.23709
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.23709
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7601.23285
RealMedia Splitter,0x00600000,1,1,RealMediaSplitter.ax,1.00.0001.0001
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Bandisoft MPEG-1 Audio Decoder,0xff800001,1,1,bdfilters.dll,1.00.0005.0016
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.23709
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.23709
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.23709
LAV Audio Decoder,0x00800003,1,1,LAVAudio.ax,0.44.0000.0000
LAV Video Decoder,0x00800003,1,1,LAVVideo.ax,0.44.0000.0000
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.23471
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.23709

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7601.19091
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7601.19091
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7601.19091
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.23709
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Lagarith Lossless Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MJPEG Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Bandi MPEG-1 Video Decoder,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP60® Simple Profile ,0x00200000,1,1,qcap.dll,6.06.7601.17514
VP61® Advanced Profile,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7601.19091
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7601.19091
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
PCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.23709
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.23709
MP2,0x00200000,1,1,quartz.dll,6.06.7601.23709
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.23709

Audio Capture Sources:
Microphone (2- Logitech G930 He,0x00200000,0,0,qcap.dll,6.06.7601.17514
Line 1 (Virtual Audio Cable),0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (6- USB Audio Device,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (HD Pro Webcam C920),0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (Realtek High Defini,0x00200000,0,0,qcap.dll,6.06.7601.17514
Microphone (Yeti Stereo Microph,0x00200000,0,0,qcap.dll,6.06.7601.17514

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.19135
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.19135

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.23709

WDM Streaming Capture Devices:
,0x00000000,0,0,,
Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Virtual Cable 1,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
Logitech HD Pro Webcam C920,0x00200000,1,3,ksproxy.ax,6.01.7601.19091
HD Pro Webcam C920,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
Yeti Stereo Microphone,0x00200000,2,2,ksproxy.ax,6.01.7601.19091

WDM Streaming Rendering Devices:
,0x00000000,0,0,,
Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Optical Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Realtek HDA SPDIF Out,0x00200000,1,1,ksproxy.ax,6.01.7601.19091
Virtual Cable 1,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
USB Audio Device,0x00200000,2,2,ksproxy.ax,6.01.7601.19091
Yeti Stereo Microphone,0x00200000,2,2,ksproxy.ax,6.01.7601.19091

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Video Capture Sources:
Logitech HD Pro Webcam C920,0x00200000,1,3,ksproxy.ax,6.01.7601.19091
Dxtory Video 1,0x00200000,0,0,DxtoryVideo.dll,2.00.0000.0097
Dxtory Video 2,0x00200000,0,0,DxtoryVideo.dll,2.00.0000.0097
Dxtory Video 3,0x00200000,0,0,DxtoryVideo.dll,2.00.0000.0097
Dxtory Video 4,0x00200000,0,0,DxtoryVideo.dll,2.00.0000.0097

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.19135
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.19135
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.19135
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.19135

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.19091

Audio Renderers:
Speakers (2- Logitech G930 Head,0x00200000,1,0,quartz.dll,6.06.7601.23709
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.23709
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Realtek Digital Output(Optical) (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (2- Logitech G930 Headset),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: Speakers (6- USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709
DirectSound: VG248 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.23709
Realtek Digital Output(Optical),0x00200000,1,0,quartz.dll,6.06.7601.23709
Speakers (6- USB Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.23709
VG248 (NVIDIA High Definition A,0x00200000,1,0,quartz.dll,6.06.7601.23709

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality) 
  Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
  Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
  PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0


#6

Well no major errors and I am not seeing much to contribute to any system performance issues. Unfortunately I am out of ideas here. Blizzard Support Agents may respond with ideas if they see something so check back later if needed.


#7

Gotcha. Thanks for trying, I do appreciate it.

I do suspect something in the patch just didn’t mesh well; I remember something similar happening once when I first got OW. I quit, came back a few months later, and it was fine. Though I tried playing on the PTR, and I have the same issue there, so not sure what to make of it.


#8

Just wanted to say I am getting random FPS stutters since the patch went live. I know how to maintain my RAM, CPU, temps as such. Asked a few friends with good rigs and they are also experiencing the same.

When is this gonna get fixed?


#9

Just posting to say: I figured it out. It had nothing to do with the patch, it was a coincidental hardware malfunction. The PCI slot wasn’t completely functional (switching my wireless fixed the problem).

Only realized after checking CTRL+SHIFT+N in the Training Range that my PNG was 170ish, when typically (before whatever update removed it from the HUD display) I would get between 23-30. It runs smoothly again now.


#10

Same issue. I have huge FPS drop now.


#11

Yeah. All kinds of issues in the last few days. And getting worse.