I’m very tired of my game crashing. I keep getting, “Your rendering device has been lost.” I’ve lost at least 100 to 150 sr and i just got suspended for 1h and 57 mins. This ONLY happens while i’m playing Overwatch.
The message “Your rendering device has been lost.” is Overwatch’s unique error message of when your graphics card shuts down during Overwatch’s operation. There are wide variety of causes behind this. First if you use a NVidia RTX 20X0 series graphics card, there is an ongoing issue that can result in this error. Thankfully there is a workaround solution available until they can completely fix this problem.
If you do NOT own a RTX graphics card, DO NOT attempt to use the workaround solution listed above, instead please follow these standard troubleshooting steps:
If these steps do not work and you need more assistance please post a DxDiag file so we can learn more about your specific computer setup.
- Press Windows Key + R.
- Type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save.
- Open the file in Windows Notepad, then press Ctrl+A to select all text, then Ctrl+C to copy all text to the clipboard.
- Start a new reply, and type two sets of four squiggly lines and then place the cursor in between and press Ctrl+V to paste the Contents in a code block. Example:
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Paste your DxDiag File Here
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