[Falla] Overwatch lag

Technical Support
1

Since the most recent Geforce driver update I’ve been having the same issue as the videos above show. I don’t use razer products so I’m unable to turn off razer synapse. I have also tried scan and repair, reinstalling Overwatch, and reinstalling the most recent Geforce drivers but I’m still having the same issue.

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2

I have also attempted making my own thread but when I try to upload my dxdiag it says “the submission requires 2 diagnostic files.” sorry I don’t know what this means.

3

Howdy Falla,

Please provide a DxDiag in a forum post so we can take a closer look:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save
  5. Paste the DXdiag into the post, select and highlight everything you just pasted, and hit the “preformated text” button (</>). That’ll make the information much more readable.
It should look like this.

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

4 
------------------
System Information
------------------
      Time of this report: 1/13/2021, 20:03:50
             Machine name: DESKTOP-4LEKOI0
               Machine Id: {DDD09A9A-D057-4A0F-8255-31B4A6ADD92D}
         Operating System: Windows 10 Home 64-bit (10.0, Build 19041) (19041.vb_release.191206-1406)
                 Language: English (Regional Setting: English)
      System Manufacturer: ASUS
             System Model: All Series
                     BIOS: BIOS Date: 09/30/14 15:52:27 Ver: 20.12 (type: BIOS)
                Processor: Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
                   Memory: 16384MB RAM
      Available OS Memory: 16328MB RAM
                Page File: 12645MB used, 11617MB available
              Windows Dir: C:\Windows
          DirectX Version: DirectX 12
      DX Setup Parameters: Not found
         User DPI Setting: 144 DPI (150 percent)
       System DPI Setting: 144 DPI (150 percent)
          DWM DPI Scaling: UnKnown
                 Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
 DirectX Database Version: 1.0.8
           DxDiag Version: 10.00.19041.0546 64bit Unicode

------------
DxDiag Notes
------------
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
        Sound Tab 3: No problems found.
        Sound Tab 4: No problems found.
          Input Tab: No problems found.
5

Most of the DxDiag is missing. Please use Pastebin as suggested above to provide the whole report.

6
7

Have you tried just rolling back the drivers? If they are the source of the issue, this seems like the logical step for resolving it.

The only things in your report are some AppHang (memory/stopped responding) for GTA5, and the LGhub crashing. If you’re using any LG peripherals, you may want to reinstall, and if not, remove it altogether.

Problem signature:
P1: lghub_agent.exe

8

ok I’ll look into what I can do about the drivers. thanks for your help!

1 Like