Whenever I try to queue for a game and it finds one, the game stays in the menu screen and says “joining game” but never joins it and then “Failed to connect to server” pops up in the chat box. I’ve tried to reinstall and “scan and repair” but they don’t fix it and the only workaround I found was; to connect to any server (practice range or custom game works also) in the “while you wait” menu. Sometimes i forget to join a server and once it finds a game i wont be able to connect. I’ve tried without any other app or the like using my network/internet but to no avail. It logs me into the chat server though and can communicate with my team and the match chat.
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Competitive Match Disconnection And Temporary Ban. Any help in spreading the word about this megathread would be greatly appreciated.