Error when connecting to the server again! Fix it!

This is the second time that happens to me. I get the message that the game has been found but I am not inside it. I get an “error connecting to server” message and get the penalty. The other day it happened to me and I received a 15 minute penalty, today I have a 1 hour penalty and I did not get to enter the game. ? Can you give me a solution?

It was the first game I looked for in the afternoon, so no other text is seen.

Could you at least remove the penalty? It makes no sense to penalize me when I cannot enter the game!

https://www.dropbox.com/s/m7spubnrsvvxset/error2.png?dl=0

They don’t reverse any penalties for failure to join the match, regardless of who is at fault.

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