Does Hidden MMR still exist in non-Comp matches?

So I played a Clash match last night grouped against a Top 500 player. I’m Diamond. It was a very rough matchup. I killed them once but the issue was they also had a Masters Winston diving me at the start of every fight… so I was going into every duel with a Winston on my head (not that I was going to do much better 1v1 against a Top 500). My team actually did cap 2 points, but overall it was a very miserable experience.

My question is… in what world does Blizzard’s matchmaker system determine that this is a good matchup, and would be a quality game/experience? I’m not being facetious, I’m really asking… is there a single reason that exists that Diamond players would be grouped vs Top 500 in non-Comp? Does matchmaking just not exist for non-Comp matches? I always recalled there being a “Hidden MMR”, but it almost seemed like that is no longer a thing or Blizzard also reset that at the start of the season?

In any case, if there really isn’t a solid explanation here, I think I might hang up the game for awhile because atrocious matchups like this really make Overwatch 2 a poor experience.

Yes…all matchmaking is based on it

Ok so if Hidden MMR still exists, in what world was this determined as a good matchup? This is the type of game that drives players away from the game. So I’m genuinely asking. We didn’t have a Top 500 on our team. We had Diamond or lower.

1 Like

Sometimes a high rank player might group with a diamond then boom, they’re in your game. They gotta go somewhere. You probably had someone comparable on your team.

We checked and talked to the rest of our team, and no. We had Diamond or lower. And yes the Top 500 was definitely grouped. They had a pocket and Winston protecting them.

So in other words when you say they have to go somewhere… the matchmaker system sucks? That’s the answer then?

well for one you have a separate MMR in qp than in comp…so both you and the other guy’s MMR might not be anywhere near your comp’s MMR

and QP has less restrictions as well - you can group with just about anybody, crossplay, no SR restriction

also worth noting that even in comp the range of allowed SR difference is something like 1000 SR (unless theyve changed it recently)…thats 2 entire ranks

so yeah it CAN (and obviously will) match you against people you dont think should be there

Yea guess so. It’s clearly not bad enough to get people to quit in protest. Just has to be good enough.

I think it does make players quit tho. But I think they keep coming back.

This particular matchup was such a bad experience that personally it makes me want to take a break. Maybe I will check things out later in the season to see if matchmaking has equalized a bit. Like… why should I play a game that doesn’t care to give you a good matchmaking experience? A game that doesn’t care to give you a quality experience?

it could get better i guess (there was an MMR reset this season)…but i doubt itll make any REAL difference…at the end of the day it does what its always done…we’ve been getting the “why is X in my game” complaint since 2016

Sure, it’s been something we’ve seen since OW1, but tbf it was certainly a more rare experience in OW1. In general most players who have played both games will tell you the match quality of OW1 was way better than the average match quality of OW2.