Disconnecting from games when playing with a group

[Stuffyjoe-1950]

Yeah, ever since the new update lets lets you find a team to play with came out, i’ve has issues with disconnecting mid-game. the problem is, it only disconnects when i’m in a group, whether it be from the new group finder or friends i’ve played with for years. i’ve lost about 400 SR and i actually want to play the game i bought with my friends. can anyone help?

[Nicole-1893]

Which steps have you tried?

Common Connection and Latency Issues

What to do if you need more help Connection issues can be very frustrating to try to diagnose on your own. Fortunately we have both a helpful community and support staff who can help locate the problem with you. If you prefer to troubleshoot with the community and see if anybody else is having connection issues, start a thread with this information: 1. Some WinMTR tests to the Overwatch server you’re playing on. There is information in the article on how to identify your server. Run these test…

Console Connection Troubleshooting

Hey folks, This thread will highlight the usual troubleshooting steps that you will want to try when experiencing connection issues on your Xbox One or PS4 console. 1. Completely close out the Overwatch application and restart it to see if the issue went away. Here’s how to do that: Xbox One While in the game, press the Xbox button on your controller > Make sure that the biggest application tile is highlighted, and then press the Menu button > Select the Quitoption. PS4 Hold down the P…