As for additional tickets, this will be the 4th time at LEAST that I am contacting Blizzard about two missing skins on my account. I am missing the Symmetra Holi skin and I had Sinatraas Alien Zarya skin from my Overwatch 1 account. I have tried repeated times to get either my skins replaced on my account or get some sort of compensation. None of the ticket responses have expressed HOW to reacquire said skins. I’ve only received copied/pasted responses with absolutely no help whatsoever. Is there ANYONE physical that can actually assist me with this matter? It would be HIGHLY appreciated. Thank you.