/yawn
“When we rolled our Role Queue with 2 damage, 2 support, and 2 tank players per team, we ended up with a lot more damage players in queue than tanks and supports. This created longer queue times, and one of the things we considered was, what if we tried to make the team composition closer to the actual ratio of players by role? If that did work out, people would be waiting less, playing more. So, it behooved us to actually try it.”
“We’ll be looking at two things. One: player feedback and gut feelings. That’s super valuable to us. And second is the effect on queue times. The goal here is not to change the meta—it’s to reduce queue times.”
Let’s repeat that last line:
“The goal here is not to change the meta—it’s to reduce queue times.”
Also, the whole Dev Update where he talks about the reason behind one tank experiment being faster queue times:
h ttps://youtu.be/cXtJeSH8V5A
And then the follow up article after the experiment ended where he says he wants to try to implement something like it in Overwatch 2 since it’s so drastic he thinks it will work better as an OW2 change:
"Weirdly, I think there’s so much good about the 3-2-1 experiment, but I don’t feel comfortable pushing it live in 2020. What Overwatch 2 becomes for us is another great opportunity, it’s a moment where people expect and are hoping for radical change. This is what a sequel is all about, ‘you’re not just gonna give us the same game, right’? So as developers, I think we can all be excited about the opportunity that Overwatch 2 brings for ‘okay, it’s time. We’ve been playing the same game for many years now. It’s time to move on to the next thing’.""
source: h ttps://www.pcgamesn.com/overwatch/year-four-battle-pass
And finally, talking about how their data showed it had a positive improvement on all queue times: