Dance Party Lucio Enote

I cannot seem to purchase the Dance Party emote for Lucio in the hero gallery, it makes the sound of purchasing it but the tokens aren’t removed and the emote isn’t unlocked. I even restarted the application several times but it did not work.

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You can’t get it unless you bought the all-access pass on twitch. They said it was an accident that it looks like you can purchase it for 300 tokens but you will be able to at some point in the future.

They also said to submit a support ticket if you want to request a refund on the tokens.