So my friend watched over 30 hours of the contenders streams to get the Mercy skin and they never got them. They have everything linked properly. They got the Sym skin but not the Mercy one. If anybody knows why this would happen please help
Ask your friend to sign on to the forums and to contribute to this thread that I am gathering information on. No guarantees Blizzard will be able to do anything about it, but I am pooling data to get a better idea of what may have gone wrong for some users:
Alright I will thank you