I followed the list on this site about things to check like rebooting the router, release and renew the IP, flush the DNS, etc. Did all of it. And still I get several disconnects every time I try to play the game. I’m losing rank and it is in no way my fault. I have no issues connecting through Steam or Epic. I have had an internet tech from the company I have my internet through come and look for any drops or problems on my end, and everything is fine. Why does this only happen here and are their any solutions so I can try to enjoy what little down time I have?
We need a WinMTR to assist you. 
Sure thing. How do I go about doing that?
I’m trying to do the DxDiag thing, but the file is incredibly long. Its longer than the character limit of replies. I will do a WinMTR test and post the results once it catches a disconnect.
Edit: WinMTR data
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.68.1 - 0 | 284 | 284 | 0 | 0 | 12 | 0 |
| 10.11.180.1 - 0 | 284 | 284 | 4 | 7 | 14 | 6 |
| 10.10.158.105 - 0 | 284 | 284 | 5 | 8 | 18 | 7 |
| 10.10.158.81 - 0 | 284 | 284 | 9 | 12 | 29 | 9 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| 173-219-198-2.suddenlink.net - 1 | 280 | 279 | 13 | 24 | 41 | 26 |
| 173.219.198.38 - 0 | 284 | 284 | 23 | 32 | 52 | 28 |
| 173-219-152-193.suddenlink.net - 66 | 79 | 27 | 0 | 30 | 44 | 33 |
| 173-219-196-207.suddenlink.net - 3 | 258 | 251 | 22 | 34 | 124 | 33 |
| ae1-br01-eqda6.as57976.net - 0 | 284 | 284 | 45 | 57 | 147 | 50 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| et-0-0-0-pe04-eqch2.as57976.net - 3 | 257 | 250 | 42 | 52 | 104 | 53 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 58 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud ProviderThe test isn’t showing data that would cause a disconnect. However, if your DxDiag is too long to fit here, you may be experiencing a lot of errors. Use Pastebin.com instead and provide the end of the link here.
The only errors appearing are apps hanging, which can be you’re running low on RAM. However, you might be able to find errors happening in your MSInfo — but you may not wanna post that here. You can also open a ticket with the staff.
well thats just great. How do I open a ticket?
https://us.battle.net/support/en/help/contact/1094/ticket
Support link is also in top right corner of all forum pages, you can follow prompts from there.
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.