Console play feels like its being abandoned

[Cerburus437-1424]

@Chadhardt-1304

Console players: the smurf/alt account problem is so out of control its breaking the MM

Blizz devs:

@JeffreyKaplan

this is a very hard problem to solve but we have some ideas. any solution is more long term, though. possibly OW2 or later. sorry i know that’s not the answer you wanted but it’s actually very complicated with the way consoles work and the rules regarding account creation.

Actually what they said about the issue