Ping is now Latency. Follow the steps in the appropriate stickied thread, and if they don’t work, provide the information it requests in this thread so people can help you further troubleshoot.
Greetings all,
We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what causes connection problems and what to do to resolve issues when you’re having them.
Table of Contents
1. Connection Troubleshooting Resources
2. FAQs
3. What to do if you need more help
or
Hey folks,
This thread will highlight the usual troubleshooting steps that you will want to try when experiencing connection issues on your Xbox One or PS4 console.
1. Completely close out the Overwatch application and restart it to see if the issue went away.
Here’s how to do that:
Xbox One
While in the game, press the Xbox button on your controller > Make sure that the biggest application tile is highlighted, and then press the Menu button > Select the Quitoption.
PS4
Hold down the P…