Hi, I’m a volunteer here on the forum. Just to set some expectations: Blizzard considers the range of fps you’re looking for (greater than 60) as “enthusiast level gaming,” and not a technical support issue (e.g. crashing, connection issue). Because of that, you may not receive official support in this topic. However, I’m going offer some suggestions:
Event Name: RADAR_PRE_LEAK_64
Response: Not available
Cab Id: 0Problem signature:
P1: VRChat.exe
The RADAR_PRE_LEAK_64 is Windows’ way of letting you know an app is using too much RAM. That’s the only one showing up for RAM issues. You’ll also want to try unplugging your VR headset when you’re playing Overwatch.
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0Problem signature:
P1: 144
Event Name: LiveKernelEvent
Response: Not available
Cab Id: 0Problem signature:
P1: 117
Both of these errors are related to your GPU. Here’s what Microsoft has listed for these error codes:
Hardware issues that impact the ability of the video card to operate properly, including:
- Over-clocked components, such as the motherboard
- Incorrect component compatibility and settings (especially memory configuration and timings)
- Insufficient system cooling
- Insufficient system power
- Defective parts (memory modules, motherboards, etc.)
Visual effects, or too many programs running in the background may be slowing your PC down so that the video card can not respond as necessary.
Resolving this could be as simple as unplugging the VR headset. Sometimes when you have two different types of display devices (like a monitor and a tablet), Windows does a poor job of managing which device should have display priority.
If that doesn’t help, I recommend removing all GPU drivers. Using the “clean install” feature in GeForce Experience is pointless, as it often leaves behind driver remnants. Instead, use Display Driver Uninstaller and then install the drivers from April (yours are from March). There is also a post about RTX cards from the staff here, that you may want to look over.
Event Name: MpTelemetry
Response: Not available
Cab Id: 0Problem signature:
P1: 0x80070670
P2: PatchApplication
P3: N/A
P4: 1.1.16500.1
P5: mpsigstub.exe
P6: 4.18.2003.8
P7: Microsoft Windows Defender (RS1+)
The above errors are followed by a telemetry error from Windows Defender. This is usually a permission problem, but could simply be related to an update you need to apply. Whether this is directly related to your Overwatch client, I have no way of knowing. But it’s worth looking at the app and making sure no permission dialogues are popping up/being ignored.