I honestly don’t even know why we bother asking for help. We are console players. PS is also to blame, since this code seems to be a catch-all error, despite their documentation saying it’s a corrupt save file. It gives Blizzard an easy out to blame it on the PS and not their own game.
I would like to hear a Blizzard developer explain why this error hasn’t been mentioned on the forums since October and now suddenly dozens of PS4 users are having this issue, only with Overwatch and only since the last update. The problem is, they can’t, they won’t and they’ll end up fixing it, like last time. Also, like last time, they won’t acknowledge fixing it…it’ll just go away. In a few months, it’ll come back…they’ll deny all responsibility again. It’s a paradigm that seems to work for them.
The biggest problem is that developers don’t read these forums. Customer support is just doing their job. Their job is to filter out anything from the developers that appears to have another solution, beyond the game itself. When they hear of issues on PC, the first solution is hardware or driver issues. Being a developer myself, this is understandable, but there’s also a strength in numbers. Chances are, if it’s happening to more than 5 people at the same time, it’s an issue. It’s just sad that it can’t be taken seriously until we are dozens of posts deep and weeks/months into dealing with the issue