Career Profile missing Hours

When Overwatch 1 ended, I had nearly 1,500 hours on my career profile across various game modes and characters. But when Overwatch 2 launched. It only showed a couple hundred hours on my account. Now, many months later I still only have about 500 hours accounted for on my career profile when I should have around 2,000 hours.

Will this missing time ever be re-added to my account? Is there anything that can be done to fix this bug? Is my data lost forever or can it be retrieved? Thanks!

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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I’ve compiled a list of posts regarding similar bugs under: Incorrect Competitive Career Statistics Page. Any help in spreading the word about this megathread would be greatly appreciated.

Hoping this gets resolved eventually