Can't open the game anymore

Technical Support
1

title, for some reason, my friend and I are unable to open the game anymore.

2

Hey everyone please confirm you have all completed the following steps first:

  1. Perform a Scan and Repair of the Overwatch Game Client then test the game
  2. Uninstall and Reinstall Overwatch Game Client (MAKE SURE TO FOLLOW THE STEPS BY CLICKING HERE)
  3. If you have Razer branded devices, Update to Razer Synpase 3 or remove the Razer Chroma SDK

If all of these steps fail, please post a DxDiag file:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save.
  5. Open the file in Windows Notepad, then press Ctrl+A to select all text, then Ctrl+C to copy all text to the clipboard.
  6. Start a new reply, and type two sets of four squiggly lines and then place the cursor in between and press Ctrl+V to paste the Contents in a code block. Example:

~~~~
Paste your DxDiag File Here
~~~~