Most of the times I queue for a match in Overwatch, the game says “Failed to connect to server” and I am not able to join the game, I just stay in the main menu. With comp its a bit different, the same thing happens, but it allows me to rejoin if I spam “REJOIN MATCH”, its kinda like I left the game before the first minute but I come back before the ten seconds they give you. It has been like that for about almost half a week, except that this time it didn’t let me rejoin, I spammed like never before but I couldn’t join and i got a 7 hour ban when I didn’t even get into the game. I would love to get my rank back and the suspension dismissed, but I know its not gonna happen, just please help me with this I want to keep playing but I just can’t.
You are correct that the penalties can’t be reversed. What is happening is that your connection to specific game servers are being block when you find a match. These are frustrating to troubleshoot too as you can’t even get into the game to look up that game server’s specific IP address. My recommendation is try doing a WinMTR test but you may need to use one of the specified IP address I have listed below:
WinMTR instructions:
- Download WinMTR from http://winmtr.net/download-winmtr/ (Console players need a Windows Desktop Computer connected to the same network as their console to do this.)
- Unzip the WinMTR.zip file to the Desktop.
- Open the WinMTR folder and select the 32 or 64 bit version. Choose whichever one corresponds to your version of Windows.
- Run the WinMTR.exe
- Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph, or go to Video > Options > Display Network Performance Graph if you are on any platform including Console. In the top left corner is the IP address you want to run WinMTR to.
note When looking at the IP it will show up ingame as something like 12.34.56.78:12345. You will want to leave the last 5 digits and the colon at the end off and the IP you want to use is just the 12.34.56.78 - Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.
- Click on “Copy text to clipboard”, then return to this forum thread.
- Type two sets of four squiggly lines and then paste the contents of the WinMTR test between:
~~~~ Paste WinMTR Test Results Here ~~~~
If in the event you can’t even connect to Overwatch and get into any game mode at all, please use one of the following IP addresses based on your geographical region:
- US West - 24.105.30.129
- US Central - 24.105.62.129
- Brazil - 54.207.107.12
- Europe - 185.60.114.159
- Europe - 185.60.112.157
- Korea - 211.234.110.1
- Taiwan - 203.66.81.98
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| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| rga.ip - 2 | 1390 | 1375 | 0 | 0 | 6 | 0 |
| ipdsl-nvl-santafe-23-l0.uninet.net.mx - 1 | 1446 | 1445 | 0 | 18 | 132 | 14 |
| bb-dallas-bryan-19-be3.uninet.net.mx - 1 | 1446 | 1445 | 0 | 36 | 143 | 37 |
| dls-b22-link.telia.net - 1 | 1446 | 1445 | 0 | 32 | 145 | 31 |
| dls-b21-link.telia.net - 0 | 1450 | 1450 | 30 | 34 | 109 | 31 |
|blizzard-ic-IC-322966-dls-b21.c.telia.net - 1 | 1446 | 1445 | 0 | 53 | 163 | 52 |
| ae1-br01-eqda6.as57976.net - 0 | 1449 | 1449 | 53 | 55 | 169 | 54 |
| et-0-0-2-br02-swlv10.as57976.net - 0 | 1449 | 1449 | 52 | 56 | 194 | 54 |
| et-0-0-29-br01-eqam1.as57976.net - 0 | 1450 | 1450 | 52 | 56 | 195 | 55 |
| et-0-0-2-br01-eqla1.as57976.net - 1 | 1428 | 1424 | 53 | 73 | 4860 | 57 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 291 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~Your home equipment is losing packets, which could be a cable, the router itself, or the line coming to your home. You’ll need to call your ISP to address this issue.
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