Cannot launch the game, details inside

[Nicole-1893]

@metalmike28-11558

P4: RzChromaSDK64.dll_unloaded

I don’t see any attempts to launch Overwatch in this report, only Diablo 3. But your problem is probably related to this pinned thread:

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…