Bug Report - Premium Battle Pass Issue

[Sisuyoo-1292]

Hello, I own the Premium Battle Pass and have been unable to receive several of the rewards I’ve unlocked over the past ~72 hours. My main concern is the Mythic Prisms—I should have received the sets from levels 38 and 48, but my total has not increased at all.

I’ve already tried restarting the client and my PC, but the issue persists. I’ve also had difficulty submitting a technical support ticket through the usual channels, so I’m hoping this message can help bring attention to the problem.

Thank you for your time.

[Nicole-1893]

@Sisuyoo-1292

unable to receive several of the rewards I’ve unlocked

For future reference, Bug Report has its own forum, bugs are not collected in tech support. Additionally, there is always a pinned thread in that forum with currently tracked/known issues.

@Overwatch

Rewards are temporarily disabled. Players will not receive some challenge rewards or Talon vs Overwatch Faction points. This issue also affects prisms, competitive points, and some rewards from the Battle Pass.

• Anything earned during this time will be distributed at a later point in time

[Sisuyoo-1292]

Thank you! I didn’t know what to classify it as so thank you for clarifying it!