Bluetooth headphones aren't working

Hello I have tried 2 different types of bluetooth headphones, and while i can hear some noise, in game it gets really fuzzy and the sound glitches. Im using windows 10 PC and atm my headphone jack broke so im using bluetooth and i also tried updating my bluetooth drivers but that didn’t seem to help anything. i saw this was an issue for people 2 years ago but there was never an answer. Any tips would be appreciated.
it stutters in main lobby the sound and when i join a comp game the sound completely goes out.
Played a training mode target practice and sound worked fine…

Have you tried using other programs (Youtube, Netflix ect) to see how the sound is?

yea used soundcloud and youtube. sound fine

We had a thread on this in the past but the short version is that Bluetooth technology is for phone calls, not a game like overwatch which uses a ton of sound channels to produce accurate positional sound while communicating to your team.

If your 3.5mm jack is broken, my suggestion for you is to test a USB headset instead. I wager that’ll fix you up but if not, let us know.

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