Blizzard IP address block unable to login to game for a week

Technical Support
1

I have been unable to login to Overwatch for over a week and contacted my local internet provider “Empower” which informed me that Blizzard has our region IP address blocked or restricted and no one in this area are able to access games until this gets corrected. I’m trying desperately to see what can be done now because even after downloading a vpn once I found it was allowed, it’s still not logging me in, I get the same “Login Error” Failed to connect to game server. Please try again later.

I’ve been missing the new season and battle pass. Please anyone advise further on the status of this issue? I feel like I cannot reach anyone to help or get answers and I’m missing out this entire start of the new season. I appreciate anyone’s help, thank you.

2

Unfortunately, Empower needs to work out the new routing instructions with Blizzard. Several players in the WoW forum reached out to Empower and the ISP said they are already working on fixing it.

In the meantime, you can probably play by using a VPN.

4

Hi, I’m a forum volunteer.

This is a player-to-player troubleshooting forum, not a point of contact for Blizzard staff or network engineers. Peeringdb has peering@blizzard.com listed as the contact info, so you can probably try that. In the meantime, you may want to remove your personal info from this public thread.

5

Thanks Lots Nicole for the info

6

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