Black screen when launching

So, when i launch overwatch i get a black screen and then it shuts down. I wonder if there is a fix for this, it has happend to me before. I do not have Razer sdk and i have scanned the games but it still will not work. Do anyone have a fix wich is not that technical? Since i dont really understand computers.

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Hey there,

If we’ve checked for Razer, the next thing to do would be to update graphics drivers. Both Nvidia and AMD will have auto detect features to help take any guesswork out of it.

If there’s still any problem after that, lets go ahead and grab a DxDiag so we can further investigate the problem. Here are the instructions:

  1. Press Windows Key + R.
  2. Type DxDiag and press Enter.
  3. In the DxDiag window, click Save All Information.
  4. Name the file “dxdiag” and click Save
  5. Once you have that made, open the file. You’ll need to copy and paste the contents of the Text document into the post, and put four Tilde (~) marks above the DXDiag. It’ll look like this:
DXDiag goes here

If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

I have the same issue too

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