Overwatch Forums

Black screen then suspended

SYSTEM-21599 March 31, 2020, 7:41am 2

Are you using Razer Chroma software by any chance?

Known Technical Support Issues Technical Support

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…

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