Black Screen Highlight Intros

This has been reported a few times already, just thought I’d go into detail a bit. First off the latest bug is the black screen you get where the highlight intro is supposed to play when viewing them in the gallery, sometimes the black screen remains for the duration of the highlight. This has been ongoing since March. The other bug related to highlights which started back in December 2023 (when Mauga released), is certain heroes don’t load in properly, like your character or enemy is invisible. I’ve noticed they both happen in competitive and stadium modes, but arcade modes seem to be unaffected (that I know of). I’m on PS4. Below are just a few of many examples of these. Thanks

[Reinhardt Highlight](https://youtu.be/5sIu0Tvhp1c?si=zh40XAUIODFIQJDw

Juno Highlight - All Black Screen

Zenyatta Highlight - “Invisible” characters

D.Va Highlight, Stadium

D.Va - Character not loading in