Only just had this recently , never had it before. screen just goes black and crashes cant alt tab etc have to restart computer very annoying only happens for this game ? any fixes?
Hi there, I’m a volunteer/fellow player, and I don’t work at Blizzard. Please include a DxDiag if you’d like members of the community to help you troubleshoot.
DxDiag instructions (click to expand/collapse)
Reboot your PC, then only open Overwatch and play until you experience the issue. Exit the game, then follow these steps:
- Press Windows Key + R, then type DxDiag and press Enter.
- In the DxDiag window, click Save All Information.
- Name the file “dxdiag” and click Save.
To add it to your reply here:
- Open the text file and copy all of the text.
- Paste the text in your reply.
- Highlight the pasted text and click </> on the post editor.
If your DxDiag does not fit in one message, you can post it on Pastebin.com and provide the hash code (the numbers/letters after the .com) in your reply.
If you don’t want community help, and require staff assistance specifically (they answer some threads, but not all), you’ll want to open a ticket.