Recently, I’ve been having an issue where I simply cannot play the game. I launch the game and I get a black screen upon launch, which then closes. Here are the things I have already tried doing : Blizzard App Scan and Repair Files Uninstalled Razor Synapse Uninstalled Blizzard App Uninstalled Ov…

Hey Mario, Now that you have the new Razer Synapse installed, try uninstalling it and then reboot the PC. That uninstall of the new Synapse should properly remove any left over services that the old version of Chroma leaves behind. Razer has cleaned up their uninstall process with the new version…

Black Screen At Launch

Technical Support

Nicole-1893 May 21, 2020, 2:08am 2

Probably need to hunt down the specific files mentioned here (manually delete):