I’ve been a part of many forums of many different games. Pretty much any online PvP game that has an MMR matchmaking system and claims to be competitive is going to have some frustrated people calling the game garbage and ranting about balance.
I’ve read a lot of posts on these forums as well and one thing that stands out here is that the developers only communicate about the game when there’s a new patch coming. In the time between patches the community is left to jump to its own conclusions using nothing but the latest changes, some brief developer comments, and the frustration of the rest of the community. This causes ridiculous ideas like completely deleting Brigitte to start showing up and actually gain a little popularity.
Another thing I noticed is that some of the development team’s design logic, especially around controversial issues doesn’t always make sense.
This quote directly from the developers says that Mercy is supposed to be able to heal more than the other healers and that she’s supposed to be the pick for raw healing power. From a design perspective that would make Ana and Moira completely obsolete and that’s not how it works in the actual game. Most of Mercy’s role comes from her mobility and resurrect.
Something else strange that’s been bothering me for a while is in this developer update, the one from January with the Valkyrie nerfs. It says that Mercy’s Resurrect isn’t working like a secondary ability. It also says that having Resurrect and Valkyrie at the same time is too powerful, but Resurrect has only received one change since then and it only changed the ability during Valkyrie. It seems they openly stated Resurrect wasn’t working like a secondary ability then repeatedly nerfed her actual ultimate both directly and indirectly until Mercy no longer had two ultimates.
If the developers stuck around even for just a few days after new patches hit live and answered a few questions about why they made the changes they did the community probably wouldn’t spend the next week ranting about the developers changing the wrong thing and not caring. Of course there will always be some toxicity. It’s present in pretty much every game that’s ever labeled itself as competitive.
Better communication would fix the abnormal amount of toxicity directed at the developers. Maybe then they could spend more time thinking about the affects of the change they’re about to make instead of worrying how long it will take the community to stop complaining about it.
- Devs don't discuss the game unless a patch is coming
- Some reasoning behind changes is odd or doesn't make sense
- The community speculates about the development team's logic and quickly jumps to extreme conclusions
- Answering questions directly after patches would fix this