The past few weeks I’ve noticed voice lines not working consistently. Mostly the cosmetic one’s like “winky face” will not always work. The global lines like “group up” have the same issue and sometimes when it does work, it doesn’t say it in team chat.
I also don’t hear Sombra hacking or Torb hammering his turret sometimes.
It’s possible you’re experiencing sound cutout issues that have been plaguing the game in the past few months, if possible could you share your experience in the megathread for this problem: