We’ve basically made a mega thread of sombra bugs and just dumped every instance of the bug we can find there. We did eventually get a response.
Quite a few have been fixed and they’re apparently working on the rest of the list. Instances of the hack bug has gone way down. I think i’ve run into a few in the last week, which unfortunately i didn’t manage to record, but that’s a far cry from before where i was getting a handful every game.