So, I realize that this is probably way out of your hands, but if you’re collecting feedback to give to the right people, I have to ask:
If OW2’s PvP is planned on being a free upgrade anyway, has the team considered trying to ease some of the tension and frustration that players are having by simply trying to provide that content earlier as part of regular updates anyway?
I realize that you obviously want to make OW2 a big upgrade, but I can’t help but feel like there’s no real benefit to waiting several years to release one gigantic free patch, versus iteratively updating the game over time. The whole “game as a service” style approach tends to work fairly well, as can be seen by lots of indie titles in early access, and free to play games.
Obviously I understand that at times there are larger updates that may take some time, and there is likely some overhead with being able to introduce new content that wont necessarily align with future plans (e.g. releasing a new hero balanced for 6v6 while trying to create 5v5), but it seems like there’s a lot of other content that could be released with far less issue - new maps, new game modes (push), engine upgrades (including all the graphical/shader improvements/skins, weapon sound effect updates, etc).
It seems like there would be a lot of interest involved in maintaining player interest. I’m sure you guys have your reasons for trying to do it the way you are, but at some point I just have to wonder if theres a sunk cost fallacy involved, and if there’s maybe a better way to approach it.