Ohkay that fixed it for me but exactly like how many times can i keep deleting it… why is this happening
Been having the issue for a couple days now. Tried uninstalling, scan and repairing files. Nothing has worked
i5-9400F
GTX 1660
Bit Defender Free
The problem does actually seem to be tied to the games interaction with security software, or at least Bit Defender. Uninstalled/Reinstalled antivirus and the game initially booted up fine however after updating Bit Defender post reinstall the issue has resumed and the game takes several minutes to boot during which the entire pc is basically locked.
There is definitely a problem with Bitdefender right now. Turning off Bitdefender exploit detection fixes the problem for me. I found this on r/Bitdefender by OCDGamer90
Try Turning Off Exploit Detection Under Advanced Threat Defense If You Have Issues Loading Programs
I recently had issues with the latest version of Bitdefender Antivirus Free (Build 26.0.34.145) where my games would take too long to startup. After some troubleshooting, I realized Bitdefender was the cause of my laggy loading issues. I disabled Bitdefender and my games ran fine after that. Then I narrowed it down to the Advanced Threat Defense portion. And then narrowed it further to the Exploit Detection. Apparently, this detection portion caused my games to take forever to load. If you turn that off, your games should load normally.
Hopefully, this information helps someone out there.
This has been posted on the Bitdefender forum as well, so hopefully it will get fixed. The thread is called ‘BD Update within the last 24 hours = unable to play any games’
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I reinstalled windows today to see if that fixes it. it’s definitely something with the game.
So bitdefender free is the damn culprit!!! THANK YOU
uninstalled the antivirus and just switched to Windows defender + malwarebytes. I experienced the same treatment few years ago even with Kaspersky. I’m done with third party antiviruses meddling with my games like that.
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Thank you all so much for the info!!! I just started using Bitdefender recently, too! Had no clue this could be the cause of it, I’ll keep an eye on that thread that was mentioned a few posts up and thank you again everyone for chiming in. Really appreciate it! <3
This fixed the issue
I just saw this on the BitDefender thread:
[Alexandru_BD] admin
1:01PM community.bitdefender com /en/discussion/comment/322478/#Comment_322478
Hi,
Just following up on this, I have to ask everyone encountering this problem to get in touch with the Support teams, as more information is required for troubleshooting and we also need to keep count of all reports in case the development teams need to step in.
You can use the below link and simply choose from the available contact channels to reach our engineers:
bitdefender com/consumer/support/help/
Thank you for your patience and understanding.
Regards
Gonna try the bitDefender thing. I have found a workaround to get it to launch faster*, launch the game then restart windows explorer in task manager. loads up as soon as it restarts.
I use BitDefender and this info helped me solve the issue. I added Overwatch.exe AND the CrashMailer_64.exe to my antivirus exceptions list. Game opens fine now.
I just tried adding Overwatch.exe and CrashMailer_64.ex to the antivirus exceptions list but it didn’t help. It still take 3+ minutes for the game to start.
Adding exceptions in Bitdefender’s Advanced Thread Defense doesn’t have any effect. Disabling Exploit detection from Protection->Advanced Thread Defense->Settings worked for me.
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